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 Face Masks 

Due to the rising number of COVID-19 infections in our area and throughout the country, we kindly ask everyone to wear a face mask when in the practice.

PHE Guidance remains that masks are no longer a requirement, however, we have reinstated mask wearing for all our clinical staff at this present time.

We would encourage our patients to do the same, where they are able to.

This has been implemented to not only protect our most vulnerable patients, but also our staff, as we endeavour to provide a full service for our patients.

We have masks available at our Self Check-In point and Reception.

 

Online consultations remain a safe and quick way to access GP services

If you aren’t familiar with online consultations, they are a quick and convenient alternative to visiting your GP surgery in person.

You can use your smartphone, tablet or computer to:

  • Ask about a condition or new symptoms
  • Get information about your condition and how to treat yourself
  • Discuss a test result and request sick notes.

You’ll then get a response, this might be advice on what to do next through an electronic message, telephone call or video call.

If you need to, you can continue to telephone the practice.  But if it’s not urgent and you have access to the internet, we recommend you continue to consult online to help free up the practice phone line.  We now have the technology in place to carry out video consultations too, and if a clinician determines you need to be seen face-to-face in the practice, you will continue to be offered this.

As well as helping reduce the spread of coronavirus, consulting online also makes life easier. You can complete the form wherever you are, 24-hours a day, and take as long as you want describing your symptoms. And, by avoiding unnecessary trips to the surgery, you’ll also save time and won’t have to disrupt your day.

NHS Friends and Family

TASC PCN Covid Vaccine Success

We are proud to report that we have administered Covid booster vaccinations to 91% of our eligible patient population across the TASC PCN, making us the second highest PCN in Devon.

 

What is a PCN?  

A Primary Care Network is a group of GP practices working together with community, mental health, social care, pharmacy, hospital, and voluntary services. PCN's have been developed as part of the NHS Long Term Plan. This is an initiative to develop the NHS over the next decade.  

  

TASC PCN.

Our PCN is made up of three GP Practices, Townsend House Medical Centre, Axminster Medical Practice, Seaton & Colyton Medical Practice (TASC). The TASC PCN is led by a Clinical Director, Dr John Twaddle from Seaton and Colyton Medical Practice.   

 

We have worked tirelessly to offer every eligible patient a Covid booster vaccination, and we have been delighted with the uptake from our patients. Our staff have given up many weekends to provide as much availability as possible to all patients across our three practices.

Visitors to the area requiring medical care

It can be confusing to know which NHS service is the right one for your needs when there are so many options, particularly if you are a visitor to the area and unfamiliar with local services.

Just think 111. The 111 service can be used for any non-life threatening medical issues and you’ll be able to:

  • Speak to a medical professional on the telephone
  • Be directed to the right NHS service based on your specific needs
  • Get an appointment to see a clinician face to face
  • Be dealt with by a friendly and understanding operator
  • Receive treatment quickly
  • Be directed to the nearest pharmacy to advise on any treatment
  • Get a guaranteed call-back if there are any delays
  • Protect others by freeing up emergency departments
  • Help the NHS by getting the care you need directly 

You should also consider contacting your home GP surgery who will be able to provide you with a telephone appointment. If you require medication, prescriptions can be sent electronically to a pharmacy near to where you are staying. 

Just Think 111

Online Services

Our online services can be selected by clicking here  LOGIN   or from the online services menu.

 If you want to make use of this service please register first at the surgery to gain access. Note photo id is required. 

online Registration form.docx

SMS consent form

Can we send you messages on your phone?

The Practice would like to use SMS phone messaging (texting) to remind you of appointments and other services. If you are happy to allow this and haven't already given your consent please download and print the consent form below & then bring to the surgery when you can.

Further details are provided on the form.

consent form SMS.docx

When we are Closed

If you need out of hours medical advice or treatment which cannot wait until the practice is open you can call 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

 

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

a man sitting in a chair

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • To treat yourself at home
  • To go to a Primary Care Centre

 If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.